Abundant Solutions Await!
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SPSC.Solutions - “Unlock the Power of your SFDC Instance!”

Salesforce.com Solution Consultants

 

Abundant Solutions created since 2007

Headquartered at the highest point between St. Louis & Kansas City in historic Lee’s Summit, MO. Our firm specializes in Salesforce.com(SFDC) implementations, & enhancements to new & existing instances.

Abundant Solutions abound at SPSC! Solution-oriented creative consultants deliver optimum path to SFDC road-maps, projects, & initiatives. Whether you’re new to SFDC, or existing with multiple instances, or looking to have a team step-in to offer additional bandwidth for a specific project, or training we deliver a client-tailored plan to meet unique needs of your business big or small. Whether you’re a retailer, service-provider, or small business owner we design solutions to enhance business processes, gain greater insight into your client’s eco-system, reduce expenses, & increase revenue.

We bring 15 years of combined SFDC implementation & enhancement experience, 7 certifications, & cover SFDC technologies from Sales, Service, Community Clouds, CPQ, & Chatter across more than a dozen new implementations. We bring our extensive experience and professionalism to every solution and customize our support to your business needs and concerns.

With 6 of 12 super-badges attained & over 165 badges; we take sharpening the SFDC-saw serious.

 

Contact

CONTACT

sales@spsc.solutions
(816) 974-7689

Click here to visit Us on the AppExchange

HQ = Lee’s Summit, MO (suburb of KCMO)

 

Areas of Abundance


Sales Cloud

Capturing, tracking, NPS-scoring & converting leads? Better track Opportunities & Sales Operations while seeing real-time insight into your clients’ respective eco-systems? Recent expansion or re-org driving need for more efficient processes? Close more deals, close them faster & while getting out of spreadsheet mania!


Reporting

So your processes are running smoothly, data is being captured…now what? Data is nothing but costly storage without insight. The most important metrics are those you set to keep tabs on your operations & clients. Let us show you how to unlock one of the best app-reporting engines on the globe to peer into your clients’ eco-system so you can better partner & grow with them.


Service Cloud

Customer Service delivered! Reps deliver intelligent service. Customers connect with agents via appropriate channel. Service Console agents respond to customers via email, SMS, or social media; even see & proactively schedule Product for service. Knowledge articles round-out an agent’s ability to get a 360-degree view of customer to truly partner with each one.
 


Development - code when necessary

When you carry a hammer the world looks like a nail…all developers & technocrats are not created equal! We take a “wholistic” approach to creating abundant solutions. First we ask, will standard architecture accommodate? What combination of standard & custom solutions will efficiently function & not increase Technical debt (thus pushing you closer to Limits)? Outside of following best practices, we approach design & code-design with a few principles: post-solution maintenance, and using point & click where able.


Data migration

Experts in connecting & migrating instances or CRMs from old to new, data normalization, metric creation, data security, & will design accordingly.


Lightning, Service cloud, chatter, cpq, etc.

SFDC is a layered multi-tenant environment that is evolving as you read this. New apps, standard functions, & solutions are constantly being created so if you don’t see your preferred cloud solution, app or package listed here then rest assured…WE KNOW SFDC! We will be able to install any layer, cloud, app, package you throw at us…or we’ll build a custom one for you!

 
 

 
 
We must all obey the great law of change. It is the most powerful law of nature.
— Edmund Burke